User name not showing correctly in SharePoint 2013

When you have  usernames in SharePoint in the format “Last name, first name” it will show up in the dispform.aspx and editform.aspx of lists with an additional comma like “Last name,, first name”.

I discovered this issue in an on premise environment and could reproduce it in Office365

image

The name in the User Profile is displayed correctly. In this case the Display name is imported from AD and mapped to the Name field. It can also be reproduced by changing the name manually in the User Profile.

User profile

The inconsistent display of the username also affects the search results. This is shown in the refinement panel.

refiner

Currently the case is escalated to the SharePoint Escalation Services with a RFH (Request For Hotfix). When a fix or workaround (changing AD to “First name Last name” is not an option…) is provided I will update this post

Update 19-02-2013:  The escalation engineer confirmed this will be fixed in the June Cumulative Update (CU)

4 thoughts on “User name not showing correctly in SharePoint 2013

  1. Hi Nick,

    I started with a new project before we were able to install the CU for this customer. To be honest I never checked if it actually was resolved by the update. I assume that you installed the June CU or SP1 (which was released last week)? If not, please do and verify if the issue is still there.

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